Premium Offshore Talent For Efficient Customer Service in Healthcare

We’ll assemble an offshore team for you to help optimise your healthcare services for a better customer experience.

HIRE OFFSHORE HEALTHCARE PROFESSIONALS

Why Choose Our Healthcare BPO Services?

In the complex space of healthcare outsourcing, selecting the right partner can be a pivotal decision. Here’s why entrusting your healthcare tasks to us stands out as the wisest choice:

  • Specialised Expertise: We can recruit offshore healthcare professionals with extensive experience in medical billing, patient records management, administrative support, and other back-office operations so you can focus on providing the best healthcare for your patients and clients.

  • Cost-Effective Solutions: Our healthcare outsourcing services can lead to substantial cost savings as you avoid hiring and training in-house staff. This will free up resources for healthcare innovations that will enhance customer service and improve your bottom line.

  • Data Security: We prioritise patient data security in healthcare, ensuring full HIPAA compliance and utmost confidentiality to protect your information from threats, making us a dedicated partner for data integrity and privacy.

Revolutionise Your Healthcare Business with Outsourcing

  • Scalability: Our outsourcing services are scalable, effortlessly adapting to support your healthcare business, whether a small clinic or a large hospital network.

  • Improving Efficiency: Entrust non-core tasks to us so your in-house team can focus their time and energy on their main responsibilities such as patient care, research, and strategic planning.

  • Dedicated Support: Our healthcare BPO services can build your offshore team dedicated to providing essential support as you manage your healthcare business.

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“Our doctors were actually spending too much time doing medical administrative work rather than treating patients. Twoconnect was able to provide us with an employee that not only took care of our administrative role but also had a medical background. She was able to seamlessly integrate into our practice.”

The Twoconnect Advantage

High-End Skills, Affordable Rates

Access efficient healthcare BPO services from the Philippines. Save on hiring and training expenses while retaining top-tier offshore talent.

Flexible, Tailored, and Scalable Solutions

We offer customised offshore healthcare teams that can easily adapt when you need to scale your business.

Compliance and Data Security

We are dedicated to maintaining the highest security protocols and compliance standards, ensuring the utmost confidentiality of your valuable information.

Seamless Integration and Supervision

Experience seamless, efficient collaboration through clear communication and the latest digital tools. You’ll remain in full control of their work quality while we handle the administrative aspect.

Operational Excellence

We will maintain business continuity, even during the transition period. Enhance your business’ agility with our expert managed services so you can focus on what truly matters.

Solutions

Business process outsourcing in healthcare involves offshoring both clinical and non-core functions such as pharmaceutical services, provider services, payer services, and healthcare IT functions to highly experienced remote staff. Whether you’re a large company or you’re a startup who’s looking to expand, offshoring teams from the Philippines can be your cost-efficient strategy.

  • Forecasting
  • Performance Reporting

  • Sales and Marketing Services

  • Remote Monitoring
  • Medical Transcription

  • Patient Enrolment and Strategic Planning

  • Product Development and Business Acquisition (PDBA)

  • Claims Management
  • Customer Service/Support Lines
  • Healthcare Analytics
  • Care Management
  • Medical Imaging

  • Billing and Accounts Management Services

Roles

Through our finely tuned recruitment process, we can provide you with an offshore team that’s highly capable of fulfilling a wide variety of back-office functions to support and streamline your healthcare business operations.

Medical Coder

Medical Transcriptionist

Customer Service Representative

Medical Billing Specialist

Healthcare Data Entry Specialist

Claims Processor

Accountant

Clinical Research Coordinator

Quality Assurance Analyst

IT Support Specialist

Health Information Manager

Patient Services Representative

Healthcare Compliance Officer

Healthcare Recruiter

Medical Records Auditor

Virtual Assistant

Ready to offshore? Let’s connect!

Submit your contact details below and our expert consultants will respond to your enquiries right away.