Twoconnect supports a wide range of professional offshore roles across administration, finance, customer support, marketing, operations, recruitment, technical support and project coordination. We assess each role first to confirm offshore suitability, required experience, reporting structure and the level of support needed for the role to perform successfully.

We start by understanding the role, reporting line, systems, required experience, communication needs and success measures. From there, we source, screen, assess and shortlist candidates who match the capability required and the way your business operates, not just the job title.

Your offshore employee is legally employed in the Philippines through Twoconnect. We manage local employment, payroll, HR, compliance support, onboarding administration and ongoing account management while the employee works with your team day to day under your operational direction.

You remain involved in the final selection. Twoconnect manages sourcing, screening and shortlisting, then presents suitable candidates for interview. You decide who joins your team, with our guidance on role fit, salary alignment and market availability.

Most roles can be shortlisted within approximately two weeks once the role brief is clear. Senior, specialised or highly technical roles may take longer depending on market availability, salary alignment and the level of assessment required.

Twoconnect supports onboarding, HR matters, attendance, leave, payroll, employment compliance support, engagement and performance check-ins. This gives you the benefit of a dedicated offshore employee without needing to build the local employment infrastructure yourself.

If performance or fit issues arise, Twoconnect works with you to identify the cause, whether capability, training, communication, role clarity or suitability. Where required, we support a structured performance process or replacement pathway in line with the service agreement.

Yes. Many clients start with one clearly defined role, prove the workflow, document the process and build internal confidence before expanding into a broader offshore team. This reduces risk and creates a stronger foundation for scale.