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Build Your Offshore Marketing & Advertising Team
Hire expert marketers, designers and digital specialists to strengthen your brand through marketing and advertising outsourcing services with Twoconnect.
Marketing and Advertising Roles
Twoconnect sources and integrates skilled marketing professionals who become an extension of your team, supporting critical functions across digital growth, automation, analytics, content and customer engagement. Some of the specialised roles we support include:
Community Manager
SEO & AEO Content Writer
Paid Media Specialist
Multimedia Designer
Lead Generation Specialist
Senior Video Editor
Social Media Manager
Brand PR Specialist
Digital Marketing Specialist
Candidate Quality & Support
Pre-vetting process
Communication checks
Probation & performance support
Tools & Tech
Trusted by a global industry leader
“Our business has grown as a benefit of working with Twoconnect…”
Our business has grown as a benefit of working with Twoconnect and it’s changed the way that we view staffing and the possibilities for us moving into a more globally-minded company.
Our Hiring Process
We keep things simple, fast and focused on quality.
What I like most about Twoconnect is that they have been very supportive. They do regularly check in to see how I’m doing, how my everyday work is, and even how I’m being treated by the client. It’s easy to communicate to anyone in TC, and the culture is so positive that I wouldn’t hesitate to recommend this company to others.
Really accommodating and nice admin management, with a flexible job that offers both remote and office-based positions.
This company is great. The team is fun, they care about work-life balance, offer growth opportunities, and the people are understanding and friendly, which is especially helpful for someone new to working with a foreign company.
I’m loving my job here! It’s great to be able to grow both professionally and personally. The company offers an excellent working environment, with management that is always supportive and recognizes hard work. Overall, it is one of the best companies I have ever worked for.
Twoconnect provides pathways to career growth and skills enhancement, creating great opportunities for work and development.
Explore our resources
01 Sep 2026
Frequently asked questions
What eCommerce and retail roles can Twoconnect help us hire?
Twoconnect can support roles such as eCommerce developers (Shopify and Magento), digital marketing specialists, customer support officers, inventory controllers, demand planners, product administrators and order processing support.
Can offshore staff work across platforms like Shopify, Magento and WooCommerce?
Yes. We can recruit candidates with experience across common e-commerce platforms including Shopify, Shopify Plus, Magento, WooCommerce and related tools. We can also target experience with inventory systems, fulfilment platforms, CRMs, marketplaces, helpdesk tools and customer service systems.
Can offshore staff handle customer service for online stores?
Yes. Offshore customer support staff can manage email, live chat, social media enquiries, order updates, returns, refunds, exchanges and general customer service workflows. This works best when response templates, refund rules and escalation pathways are clearly documented.
How do you help during peak retail periods?
Twoconnect can help you plan additional support before high-volume periods such as Black Friday, Click Frenzy, Christmas, EOFY sales or major campaign launches. The key is early workforce planning, clear product training, defined escalation rules and daily reporting during peak periods.
Can offshore staff help with inventory and demand planning?
Yes. We can support roles focused on sales forecasting, stock movement analysis, inventory reporting, purchasing support, supplier coordination and replenishment tracking. These roles work best when sales, stock and supplier data is clean, accessible and consistently maintained.
Can the team work in Australian business hours?
Yes. Offshore employees can align to your preferred operating hours, including Australian business hours, extended customer support windows, campaign-specific coverage or split-shift support for peak demand periods.
How do you protect customer and order data?
Twoconnect supports structured onboarding, confidentiality obligations, access control and role-based system access. We recommend giving offshore team members only the access required to perform their role and using clear approval rules for refunds, discounts, payment information and customer data.
What makes e-commerce roles work well offshore?
What makes e-commerce roles work well offshore? The best results come from documented workflows, clear response templates, system access, defined escalation rules and measurable KPIs such as response time, order accuracy, ticket closure, refund accuracy, stock reporting accuracy and campaign output.
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Design your offshore strategy with us. We’ll be with you every step of the way.