Phyto Therapy

Phyto-Therapy is Australia’s leading wholesaler of Certified Organic and Carbon Neutral Ingredients. To maintain its growth trajectory, the company identified a critical need to bolster their workforce with specialised talent. But an initial search within Australia yielded insufficient results, highlighting the difficulty of finding qualified individuals to fill these newly created roles.


Twoconnect implemented a customised road map to identify the following outsourced roles.

  • Quality Assurance Specialist: The QA Specialist was responsible for maintaining Phyto-Therapy’s highest standards of quality for their organic products and ensuring compliance with all relevant regulations.
  • Business Support Executive: This role’s responsibilities included scheduling appointments and travel arrangements, filing and maintaining records, facilitating communication between departments, and providing logistical support.
  • Demand Planner: This position required a combination of skills: data analysis of sales and market trends, creating forecasts for future demand, and collaborating with purchasing and production departments to maintain sufficient inventory levels.


The QA Specialist’s focus on enhanced product quality and consistency, streamlined control procedures, and stricter adherence to compliance regulations has contributed to strengthening Phyto-Therapy’s reputation in the market.

By boosting efficiency in daily operations, the Business Support Executive has alleviated pressure on the core team and allowed them to focus more on high-level brand growth initiatives.

The Demand Planner’s optimised inventory management and data-driven insights have empowered Phyto-Therapy to make informed decisions geared towards customer satisfaction which boosted their financial performance.

  • Access to highly skilled, experienced talent
  • Improvements in efficiencies & productivity
  • 100% revenue growth in the past year

Want to know more?

Phyto Therapy

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“Twoconnect has made the process of onboarding our three employees extremely seamless. They’re a fantastic team to work with and I definitely recommend them to anyone looking to bring them on as a partner in their growing business.”

Nathan Harrington
General Manager

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